Role

SME - Mobility OSS

Job Level/ Designation

M2/ AGM - Mobility OSS & Tools

Function / Department

Mobility OSS

Location

Pune

Job Purpose

Their primary purpose is to:

Manage and maintain Mobility OSS platforms, including those from vendors which primarily will Samsung USM, Nokia NetAct and secondarily Ericsson ENM, OSSRC, Huawei Taishan, ZTE UME and Mavenir CMS OSS.

Oversee and manage the daily activities of a team of OSS engineers during their assigned shift, ensuring tasks are completed efficiently and effectively.

Guarantee the reliability and performance of the mobility network's OSS infrastructure by monitoring systems, responding to incidents, troubleshooting issues, and implementing necessary solutions in a timely manner.

Coordinate network maintenance and updates, communicating with relevant teams and stakeholders to ensure seamless integration and minimal disruption to services.

Ensure adherence to company policies, procedures, and safety regulations, maintaining a secure and efficient operational environment.





Act as a point of contact for network operations and internal/external stakeholders during their shift, addressing escalations and ensuring effective communication and resolution of issues.

Key Result Areas/Accountabilities

OSS Management: Manage and maintain Mobility OSS platforms, including those from vendors which primarily will Samsung USM, Nokia NetAct and secondarily Ericsson ENM, OSSRC, Huawei Taishan, ZTE UME and Mavenir CMS OSS ensuring optimal performance and reliability in line with business requirements.

Network Monitoring: Utilize OSS tools to monitor the health, performance, and capacity of optical and microwave transport networks, proactively identifying and resolving potential issues.

Troubleshooting: Investigate and resolve network faults and performance degradation, leveraging solid troubleshooting skills in Cloud, Linux, and Windows environments to identify root causes and implement effective solutions.

Configu

📌 AGM - OSS & Tools (India)
🏢 Vodafone Idea
📍 India