Description
We are seeking an experienced Analyst with solid expertise in AML, KYC, Transaction Monitoring, and Fraud Alerts Review to work in a high performing operational team within our Client Service Operations function. The ideal candidate brings deep domain knowledge in financial crime compliance. This is a critical role responsible for operational delivery, quality management, client satisfaction, and continuous process improvement.
The responsibilities include but are not limited to:
- Conduct end-to-end reviews of AML, KYC, Transaction Monitoring, and Fraud alerts as per SOPs and implement feedback to improve accuracy and consistency.
- Interpret regulatory requirements and policy changes (FATF, USA PATRIOT Act, EU AMLD, FCA, APAC AML, etc.) and translate them into updated SOPs and workflows.
- Share knowledge with junior analysts and support training/onboarding activities.
- Perform detailed investigations, documentation, and case narratives with >99% quality.
- Participate in knowledge‑sharing sessions, daily huddles, and refresher trainings.
- Assist in updating SOPs,



checklists, and process documents as regulatory or procedural changes occur.
- Analyze recurring issues and contribute to process enhancements and root-cause analysis.
- Ensure all research, reviews, and investigations meet regulatory, audit, and internal quality expectations.
- Collaborate with TL and BU teams to clarify case details, resolve discrepancies, and ensure smooth delivery.

Essential traits:
- Bachelor’s or Master’s degree in Finance, Business Administration, Law, or a related field.
- 3–5 years of experience in AML, KYC, Transaction Monitoring, Fraud Operations, or Financial Crime Compliance.
- Strong knowledge of global regulatory frameworks (FATF, USA PATRIOT Act, EU AMLD, FCA, GDPR, APAC AML).
- Strong knowledge on tools like Elliptic, Chainalysis, TRM Labs, Sumsub and LexisNexis ThreatMetrix
- Excellent communication, analytical, investigative, and decision‑making skills.

📌 Analyst II, Client Services Operations (Mumbai)
🏢 Kroll
📍 Mumbai