DESCRIPTION

The Network Operations Specialist focuses upon the provision of network
operations advice and administration and provides monitoring, operation and
management of efficient and effective networks services fulfilling the Vodafone
Strategy. The Network Operations Specialist has a good understanding of
established concepts and procedures in monitoring network nodes, executing
event/incident management, configuration, escalation, release and deployment and
3rd party management activities, ensuring a high quality, reliable network
service is available to our customers. Typically reports to the Network
Operations Manager.

* Advices and executes administrative activities of network operations including
project initiations, system requirements, incident management and cost base
management;

* operational excellence, solving problems through development of methods;

* Supports the team to deliver activities related to preventive maintenance, PW,
acceptance tests;

* Conducts activities according to the highest level of operations standards in
line with KPIs, (e.g.



making sure planned outages don't exceed the given time
limit):Effectively interacts with colleagues to ensure the availability,
performance and scalability of the network systems and to support the
achievement of the Network Operations strategy;

* Performs assigned tasks in line with process, updating internal parterns
accordingly and ensures customer SLA delivery, service availability, quality and
continuity assurance;

* Delivers tasks related to Customer Service assurance with focus on high
availability, minimum restoration times and customer management;

* Provides support to maintain solid relations with vendors and partners;

* Uses administrative experience to plan, schedule, implement and test new
services, recent features and network expansions;

* Supports and contributes to the consolidation of the Service Assurance
function for IT and Networks, (incidents, problems and change management) for

📌 Manager_Lead_UC-Networks_Pune (Pune)
🏢 Vodafone
📍 Pune