Provide excellent front-to-back support in terms of processing activities across client onboarding and customer KYC management

Accountable for delivery, process & control in support of operations to meet/exceed demands on the Bank’s

End to end ownership of critical new processes and automation of regulatory reporting to the product/process

Responsible for corporate operations related to working capital products

Processes and end to end testing and implementation of same and improve current set up to enhance business offering

Provide excellent front-to-back support in terms of processing activities across account opening, production, reconciliation, client services, process improvements etc.by proactively revisiting process flows, client services/day-to-day issue resolutions, etc.

Regulatory and product environments are energetic and ever-changing; the incumbent is expected to keep him/herself updated on the latest changes and ensure last mile deployments/practices on the shop floor through updated SOPs, Risk, Controls etc.

Manages client queries,



ensures timely execution of service requests, and acts as a liaison between internal teams and external clients

Bridging gaps between IT and operations to ensure smooth implementation of tech projects including ad hoc regulatory projects

Emphasize communication, client satisfaction, and documentation, making the key touchpoint for service delivery

Ensure timely regulatory reporting and accuracy for the desk

The leading financial institution in MENA

While more than half a century old, we proudly think like a challenger, startup, and innovator

in banking and finance, powered by a diverse and dynamic team who put customers first.

Together, we pioneer key innovations and developments in banking and financial services.

Our mandate? To help customers find their way to Rise Every Day, partnering with them through

the highs and lows to help them reach their goals and unlock their unique vision of success.

Delivering

📌 Assistant Manager, Corporate Operations.India-Operations.Operations Group (Mumbai)
🏢 Mashreq Corporate & Investment Banking Group
📍 Mumbai