Program Leader, Strategic Accounts (India)

Program Leader, Strategic Accounts (India)

13 Aug
|
Jobgether
|
India

13 Aug

Jobgether

India

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Program Leader, Strategic Accounts based in India.

This senior leadership role focuses on managing strategic enterprise relationships and ensuring successful outcomes for high-value customers.
The position serves as the primary point of ownership for complex post-sales engagements, driving alignment across customers, partners, and internal teams.
You will lead executive-level communication, governance, and transformation initiatives while strengthening long-term customer confidence.
The role requires a combination of strategic relationship management, technology understanding, and commercial awareness.
You will influence customer success, retention, and expansion by connecting technology solutions with measurable business outcomes.
This opportunity provides global exposure, collaboration with senior stakeholders, and the chance to shape enterprise technology journeys

Accountabilities:

The Program Leader,



Strategic Accounts will own strategic post-sales engagement for complex enterprise accounts, ensuring customer satisfaction, operational excellence, and long-term business value. This role requires executive presence, strong orchestration skills, and the ability to manage diverse stakeholders across technology and business functions.
- Serve as the primary strategic relationship owner for key enterprise customers and partners, building trusted relationships with senior stakeholders.
- Lead executive-level engagement, including communication during critical incidents, escalations, and high-priority customer situations.
- Establish and manage governance frameworks, executive cadences, and Quarterly Business Reviews (QBRs) to maintain alignment and transparency.
- Coordinate cross-functional teams including Support, Qualified Services, Product, Sales, and Engineering to deliver successful customer outcomes.
- Translate technical capabi

📌 Program Leader, Strategic Accounts (India)
🏢 Jobgether
📍 India

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