Job Description

A
Job Specification
1
Company Name
:
Muthoot Fincorp Limited
2
Position / Designation
:
State Collection Manager – Secured & Unsecured Lending Business
3
Grade
:

4
Employment Type
:
Collection - Secured & Unsecured Lending Business
5
Reporting to –
Designation & Grade
:

6
No. of Reportees,
Designation & Grade
:

7

Main Tasks & Areas of Responsibility
:
- Delinquency reduction.
- Earlier resolution with normalization.
- Monitor accounts on daily basis
- Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
- Responsible for team building and training collection staffs
- To Work closely with Muthoot Fincorp branches for the smoother part of collection.

8
Skills and Exposure
:
- A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
- Proven ability to Handle difficult customer.
- Should have the knowledge of other products movement in the market.
- At least 3 years’ experience in collection with 2 years of On roll team members.




- Excellent interpersonal and verbal communication skills
- Ability to Work & Deliver business targets under pressure.
- Be Accountable for Portfolio Quality of the Location.

9
Special Requirements (If any)
:
- Should have willingness to travel as per company requirement.

10
Job Location / State
:
As per the company requirement.
11
Compensation Band
:
As per policy
12
Entitlements
:
As per policy
13
Stake Holders
:
As per the company requirement.
B

15
Educational Qualification / Technical Certification
:
Any UG
16
Skill Sets
:
Collection Experience inn unsecured loan like PL/BL , with team handling skill sets.
17
Communication Skills
:
Valuable oral, written skill in Tamil/English and any other languages preferably
18
Experience
:
3+ years of Collection experience both soft and hard bucket
19
System Knowledge

MS-Office (Excel/Word and PowerPoint)
20
Behavioral Competencies
:
Uncompromising ethical standards and d

📌 State Collection Manager (Bengaluru)
🏢 Muthoot Fincorp
📍 Bengaluru