Introduction

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Overview

The Senior Executive – Ocean Export is responsible for managing end-to-end ocean export operations, ensuring seamless shipment execution, timely customer communication, and adherence to operational KPIs. The role supports pricing activities, carrier and vendor management, customer service excellence, and business growth initiatives while ensuring compliance with company procedures and customer-specific requirements.

Responsibilities
- Manage freehand, nomination, and locally sold ocean export shipments, including Break Bulk (BB), Out of Gauge (OOG), and standard containerized cargo.
- Execute shipments from booking through final delivery in accordance with customer requirements,



company SOPs, and operational standards.
- Coordinate with the Ocean Manager and Pricing team to prepare accurate and timely quotations and RFQ responses for customers, agents, and intercompany stakeholders.
- Build and maintain effective relationships with shipping lines, NVOCCs, customs brokers, transporters, overseas partners, and other vendors to ensure service continuity and competitive solutions.
- Monitor booking placements, vessel schedules, shipment milestones, and operational performance to ensure timely execution and proactive issue resolution.
- Liaise with customers and overseas offices to provide shipment updates, address service issues, and ensure a high level of customer satisfaction.
- Support local sales teams in customer engagements, business reviews, pricing discussions, and the identification of growth opportunities.
- Ensure accurate documentation, system updates, and ope

📌 Senior Executive (Mumbai)
🏢 AIT Worldwide Logistics
📍 Mumbai