Sourcing Operations Execution:
- Execute sourcing requests including RFQ preparation, response tracking, and price comparisons as per defined SOPs.
- Ensure accurate and timely closure of sourcing service requests while adhering to SLAs.
Process Compliance & Documentation:
- Ensure adherence to sourcing policies, approval hierarchies, and governance controls in daily transactions.
- Maintain sourcing documentation including RFQs, vendor responses.
- Support audit preparedness by ensuring accuracy and completeness of sourcing data in the system.
- Report any compliance deviations or process issues to the Lead – Sourcing.
Stakeholder Coordination:
- Coordinate with procurement requesters, vendor representatives, and internal teams for smooth processing of sourcing transactions.
- Resolve basic queries from business units and escalate complex issues to the sourcing lead.
- Collaborate with master data, governance, and contracts teams to align sourcing activities.
- Support vendor communications for document collection and clarification during the sourcing process.
MIS & Continuous Improvement Support:
- Update sourcing trackers, dashboards, and MIS reports as per the review cadence.
- Assist in monitoring sourcing KPIs such as turnaround time, compliance adherence, and request closure rates.
- Contribute ideas for improving sourcing efficiency, turnaround time, and vendor experience.
- Support adoption of new tools, workflow changes, and automation initiatives within sourcing operations.
People and Performance Management
- Ensure each operations team lead and operations team members (new /existing) are inducted to recent operations model, expectations and governance mechanism including critical business scenarios
- Drive and cultivate culture of Outcome focused customer centric organization by driving E2E process awareness / Business sector appreciation sessions with the operational team leads and members.