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SSO - PingFederate – Staff (L2)

Job Title: L2

Job Summary

The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of PingFederate on-boarding of applications and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure.

Key Responsibilities
- Incident/Service Request intake and assignment to other teams if required.
- Incident analysis
- Incident triaging
- Respond, troubleshoot, and implement resolutions for common issues.
- Respond to system outages.
- Maintain Incident remediation and prevention documentation.




- Interact with technical personnel and other teams as required.
- Initiate escalation procedure to resolve incidents.
- Produce service level reports.
- Monitor directory infrastructure for potential issues.
- Monitor backup.
- Coordinate or participate in individual or team projects.
- Write technical articles for internal knowledge base.
- Provide performance metrics as necessary.
- Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities.
- Deploy changes as per the instructions.
- Application validation after changes

Qualifications

Education
- Bachelor or college degree in related field or equivalent work experience

Work Experience
- 2-5-year experience

Skills Expertise:
- Candidate must have 4+ years of experience in Identity & Access Management implementation with at least 2 years of subject matter expertise in Ping Identity SSO, MF

📌 GMS-Staff-Ping ID-SSO-Fed-DS (Delhi)
🏢 EY Studio+ Nederland
📍 Delhi