About the role:
• Partner with Regional Sales teams to assess capability gaps and develop annual, quarterly, and monthly training plans aligned to business priorities and retail KPIs.
• Design and deliver engaging classroom, virtual, and in-store learning programs for Franchisee Trainers, Store Managers, and retail teams.
• Lead onboarding and capability-building journeys for new hires and newly promoted Store Managers while strengthening the Franchisee Trainer ecosystem through Train-the-Trainer initiatives.
• Collaborate with Subject Matter Experts and the Content team to continuously enhance learning content, tools, and digital learning experiences.
• Manage end-to-end execution of training programs, ensuring timely delivery, learner engagement, governance, and adherence to budgets and timelines.
• Measure learning effectiveness through assessments, learner feedback, retail performance metrics, and post-training action plans to drive measurable business impact.
• Analyze store performance trends and recommend targeted capability interventions to improve conversion, UPT, ATV,



customer experience, and overall store productivity.
• Coach Franchisee Trainers and retail leaders to improve learning transfer, capability development, and operational execution across the region.
• Build robust partnerships with Regional Sales teams and cross-functional stakeholders to ensure learning solutions support business objectives and operational excellence.
• Continuously improve learning programs by leveraging participant feedback, performance insights, and evolving business needs to deliver sustainable capability development.

About you:
• Experience & Background: 12–15 years of experience in Learning & Development, Retail Training, or Capability Building within retail, apparel, hospitality, or consumer-facing industries.
• Education & Certifications: Bachelor's degree required; Master's degree preferred. Professional training certifications will be an added advantage.
• Learnin

📌 Specialist Retail Training (Mumbai)
🏢 Levi Strauss
📍 Mumbai