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We are currently seeking an experienced professional to join the Global Payment Solutions Operations, Mumbai.
Our COO team delivers strategic execution for Corporate and Institutional Banking (CIB) across the globe. Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team is where problems are solved, and careers are made.
CIB COO focuses on these key priorities:
• Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control environment, and improve risk management.
• Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations.
• Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank.
Job Introduction.
Responsible to conduct day to day operations function & oversight / governance involving across all electronic payment such as Real Time Gross Settlement, National Electronic Funds Transfer, NACH, Tax Payouts (direct/indirect), digital payments like IMPS, UPI, Capital Market Operations…etc.
- Manage and control daily operations and administration of the Payment unit (which includes remittance processing, regulatory filings, RBI liaison, investigations etc.) in order to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank.
- Monitor performance of employees, vendor staff in the unit
- Ensure standardization of processes. Process notes to be updated on a regu