JOB SUMMARY

Provides sales support to the Sales organization, as well as individual hotels. Serves a bench function to account for staffing changes resulting from turnover, leaves of absence, or extended vacation leave for property and sales executives. Supports sales for recent hotel openings, renovation and repositioning and sales support for priority hotels identified by the regional team. Drives customer loyalty by delivering service excellence throughout each customer experience.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

• University degree in Business Administration, Marketing, Hotel and Restaurant Management.

• Lodging sales experience.

• Account management experience.

• Multi-brand experience





• Marriott sales systems experience (e.g. SFAWeb|CI , MRDW, MarRFP)

CORE WORK ACTIVITIES

Managing Sales Activities

• Performs all duties of the Senior Sales Executive or Destination Sales Executive based on assignment due to absence/vacancy at the property.

• Provides sales support to the Sales organization, as well as individual hotels.

• Serves a bench function to account for staffing changes resulting from turnover, leaves of absence, or extended vacation leave for property and sales executives.

• Achieves group revenue goals by responding to incoming group opportunities for the property that are over sales office peak room parameters.

• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions and property needs.

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