? We're Hiring | Head – Collections | Gurugram
Are you an experienced collections leader with a strong background in the NBFC/BFSI industry?
We're looking for a Head – Collections to lead our end-to-end collections function, drive recovery performance, and build a high-performing collections team.
Key Responsibilities:
✅ Develop and execute collection strategies across all delinquency buckets (Early, Late & NPA)
✅ Lead and mentor zonal, state, and recovery teams
✅ Manage collection agencies, legal partners, and recovery vendors
✅ Ensure compliance with RBI guidelines and legal recovery frameworks
✅ Drive data-backed decisions through MIS, analytics, and performance dashboards
✅ Partner with Credit, Risk, Legal, and Operations to improve portfolio performance
What We're Looking For:
✔️ 12+ years of collections experience in NBFC/BFSI
✔️ Robust exposure to Retail and/or SME loan portfolios
✔️ Expertise in NPA management, SARFAESI, Section 138, and legal recovery processes
✔️ Proven leadership experience managing large teams and recovery operations
✔️ Strong analytical and stakeholder management skills
✔️ Experience with digital collections, automation, or AI-driven recovery tools is an added advantage
? Location: Gurugram
? Interested candidates can share their updated CV at:
[email protected]
If you know someone who would be a great fit, please tag them in the comments or share this post within your network.
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📌 Head Of Collections (Gurugram)
🏢 Arthmate
📍 Gurugram