ModSquad is looking for tech support agents to provide top notch service to our
customers We are looking for a top notch T1 and Advanced Technical Support
agent with a lot tech savvy to provide assistance on a developer' platform.
This is a 24/7 project seeking at least 20 hours of availability weekly.
Read below thoroughly for ideal skills and hardware requirements. If this sounds
like you, please apply
System Specs Required (Very significant - we'll only consider candidates who meet
these minimum specs):
* i7 Quad Core 3.0 GHz or higher
* 32 GB RAM
* Nvidia 3080 or higher (or equivalent)
* 500 GB+ Hard Drive Space (Recommended 1TB)
* Dual Monitors – Highly Recommended
* Internet speed of at least 100 down and upload 20 minimum
* Stable power connection
Ideal Candidate:
* Very strong attention to detail
* Looking for those who have robust knowledge of game engines; game development
is a robust bonus
* Familiarity with quality assurance processes and testing methodologies
relevant to game development and digital content; 3D digital asset moderation
a very strong bonus
* Technical Customer Support experience
* Knowledge of digital marketplace platforms
* Salesforce experience (or other CRMs)
* Ability to gather and analyze technical data
* Foundational understanding of scripting or programming concepts
* Being a gamer or possessing a deep understanding of the gaming industry is a
significant advantage for this role.
* Skilled English fluency
📌 Remote Technical Customer Support (India)
🏢 ModSquad
📍 India
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