Job Description – SAP OTC + AATP AMS Consultant

Position

SAP OTC + AATP AMS Consultant

Experience

5–9 Years (or as required)

Job Summary

We are looking for an experienced SAP OTC + AATP AMS Consultant to provide application support, maintenance, and enhancement services for SAP S/4HANA Order-to-Cash processes with a robust focus on Advanced Available-to-Promise (AATP). The consultant will be responsible for production support, incident resolution, service requests, system enhancements, and continuous process improvements while ensuring SLA compliance.

Key Responsibilities
- Provide Level 2/Level 3 application support for SAP Order-to-Cash (OTC) and SAP S/4HANA AATP.
- Resolve production incidents, service requests, and defects within agreed SLA timelines.
- Perform root cause analysis and implement permanent fixes for recurring issues.
- Configure and support OTC processes including Customer Master, Sales Order Management, Delivery Processing, Shipping, Billing, Returns, Credit Management, and Pricing.
- Support SAP AATP functionalities,



including Product Availability Check (PAC), Backorder Processing (BOP), Supply Protection (SUP), Product Allocation (PAL), and Alternative-Based Confirmation (ABC).
- Analyze business requirements and implement configuration changes and system enhancements.
- Support integrations with SAP MM, PP, EWM, TM, FI, and other enterprise applications.
- Coordinate with ABAP, BASIS, integration, and business teams to resolve complex production issues.
- Participate in change management, transport management, testing (Unit Testing, SIT, UAT), and production deployments.
- Monitor application performance and recommend continuous process improvements.
- Prepare functional specifications, test scripts, user documentation, and knowledge articles.
- Ensure compliance with ITIL processes and application support best practices.

Required Skills
- Strong functional experience in SAP SD/Order-to-Cash processes.
- Hands-on experience supporting

📌 SAP OTC + AATP AMS Consultant (Hyderabad)
🏢 Saysoft Tech Services
📍 Hyderabad