13 Aug
|
Glider Technologies
|
Bengaluru
13 Aug
Glider Technologies
Bengaluru
Glider AI | Bangalore, India | US Shift: 9 PM 6 AM IST | Full-Time
About Glider AI :
Glider AI is the #1 Skills Validation Platform in HR Tech (G2, 2024), trusted by Fortune 500 companies across Fintech, IT services, and enterprise sectors. We don't just sell recruiting software — we deliver hiring outcomes.
Our AI-powered platform handles full-funnel talent acquisition: sourcing, assessment, interviews, and fraud detection. We're growing fast and looking for a delivery leader to own our US talent operations from India.
The Role
This is a high-visibility, high-impact leadership role. You'll own end-to-end delivery for our US enterprise client accounts — acting as the critical bridge between our India-based recruiting team and Fortune 500 clients in the US.
This is not a traditional staffing role. You'll lead delivery on an AI-powered platform, work with outcome-based SLAs (time-to-present, acceptance ratios, cost-per-presentation), and directly shape how Glider scales its delivery capability globally.
What You'll Own
- Lead a team of recruiters and schedulers running high-volume US-shift talent delivery operations
- Own client SLAs: time-to-first-presentation, candidate acceptance ratio, quality scores, and cost-per-presentation
- Serve as the primary escalation point for US enterprise clients — managing expectations, resolving issues, building long-term trust
- Run daily standups, weekly pipeline reviews, and monthly client performance reporting
- Hire, train, and coach team members; build a culture of accountability and continuous improvement
- Work directly on Glider's AI platform — optimize recruiter workflows, assessment pipelines, and outbound sourcing sequences
- Partner with US leadership to onboard recent clients and scale delivery operations
What You Bring
- Experience: 15+ years of experience in US IT staffing or talent delivery
- Leadership: Proven track record managing a team of 10+ recruiters in a high-volume, performance-driven environment
- Tech
📌 Head - US Talent Delivery (Bengaluru)
🏢 Glider Technologies
📍 Bengaluru