Process: Customer Service Executive - DBS Banking Process

Location: Wagle Estate, Thane

Key Responsibilities
- Handle customer queries through calls and emails.
- Provide accurate information and resolve customer concerns.
- Maintain customer records and update interactions in the system.
- Ensure compliance with banking policies and service standards.
- Deliver excellent customer service and achieve quality metrics.

Eligibility Criteria
- Graduate (Mandatory)
- Minimum 6 Months of Experience in Banking/BFSI BPO
- Language: Telugu (Mandatory) with Positive English & Hindi Communication
- Communication Level: B2 or Above (Written & Verbal)
- Immediate Joiners Preferred

Salary & Benefits
- Up to 47,000 CTC *(Based on experience and interview performance)*
- Excellent Career Growth Opportunities

Shift Details
- Day Shift
- 6 Days Working
- Sunday Fixed Off

Interested candidates can apply now. Our HR team will contact you shortly.

📌 DBS Banking Process (Mumbai)
🏢 Credicus Business Services
📍 Mumbai