- Handle customer inquiries, quotations, and order processing.
- Coordinate with production, logistics, and accounts teams for smooth order execution.
- Maintain accurate records of sales orders, dispatch schedules, and customer communications.
- Prepare MIS reports, dashboards, and sales performance summaries for management.
- Support field sales team with documentation, proposals, and follow-ups.
- Ensure timely communication of shortages, delays, or changes to customers and internal teams.
- Manage CRM entries, customer databases, and ensure data accuracy.
- Provide after-sales support coordination and resolve routine customer issues.
- During exhibition booking hotel, train and flight tickets.
- Coordinate with the agent to arrange visa formalities for any service engineer.
Skills & Competencies
- Strong communication and coordination skills.
- Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/CRM systems.
- Attention to detail and ability to handle multiple tasks simultaneously.
- Knowledge of sales documentation and back-office operations.
- Team-oriented with problem-solving attitude.
4–5 years of experience in sales back-office or customer support roles.
Pay: ₹30,000.00 - ₹40,000.00 per month
Advantages:
- Paid time off
Work Location: In person
📌 Sales - Back Office Coordinator cum Executive (Sachin)
🏢 Weavetech Engineers
📍 Sachin
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