Company Description
Samford Super Speciality Hospital is a 200-bed multi super speciality facility in Ranchi, complemented by a 100-bed Samford Mother and Child Care Hospital. It houses the largest private ICU setup in Jharkhand, with dedicated ICUs for various departments and six operating theaters serving specialized clinical areas. The hospital is equipped with advanced medical technology and supported by a team of world-class doctors, technicians, and approximately 300 committed staff members. Samford focuses on delivering high-quality, comprehensive healthcare services to the local community in a modern, well-managed clinical workplace.

Role Description
The Front Office Manager is responsible for overseeing all front desk and reception operations in this full-time, on-site role located in Ranchi. Daily responsibilities include managing patient registration and appointments, supervising front office staff, ensuring prompt and courteous patient interactions, and coordinating with clinical and administrative departments to streamline patient flow.



The role also involves maintaining accurate records, monitoring front desk processes, handling escalated patient queries, and ensuring adherence to hospital policies and service standards. The Front Office Manager will contribute to continuous improvement of front office procedures, support training of team members, and help maintain a safe, organized, and welcoming environment for patients and visitors.

Qualifications
- Experience in front office or customer service management, preferably in a hospital or healthcare setting.
- Strong communication and interpersonal skills for interacting with patients, attendants, and multidisciplinary hospital teams.
- Organizational and time-management skills, including the ability to manage queues, schedules, and multiple priorities.
- Proficiency with hospital information systems or similar software, and comfort with basic computer applications (MS Office, email, data entry).
-

📌 Front Office Manager (Ranchi)
🏢 Samford Super Speciality Hospital
📍 Ranchi