We are looking for a highly skilled and experienced Customer Service qualified to join our team in Pratapgarh, Prayagraj, Ayodha Marg. The ideal candidate will have a strong background in sales and customer service, with excellent communication and problem-solving skills.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and promptly.
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Develop and maintain strong relationships with customers to increase loyalty and retention.
- Collaborate with internal teams to resolve complex customer complaints and concerns.
- Analyze customer feedback and suggest improvements to processes and procedures.
- Meet or exceed monthly sales targets by promoting products and services to customers.
Job Requirements
- Minimum 2 years of experience in customer service, sales, or a related field.
- Strong knowledge of customer service principles, practices, and techniques.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
- Strong analytical and organizational skills with attention to detail.
- Experience with CRM software and other customer service tools is an asset.
About Company
Tata Capital Ltd is a leading financial institution committed to providing exceptional customer service and building long-term relationships with its clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Professional (Prayagraj)
🏢 Tata Capital
📍 Prayagraj
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