Job Description

Director – Estate Operations

(Ultra High Net Worth Family Office)

Position Summary

We are seeking an accomplished and highly discreet
Director – Estate Operations
to lead the end-to-end management of multiple luxury private residences and estate operations for an Ultra High Net Worth (UHNW) family.

This is a senior leadership role responsible for ensuring exceptional standards across hospitality, housekeeping, engineering, facilities, security, administration, finance coordination and project execution. The successful candidate will act as the operational custodian of the estates, ensuring seamless execution while maintaining the highest levels of confidentiality, discretion and service excellence.

The role demands a leader who can combine luxury hospitality standards with corporate governance, operational discipline and meticulous attention to detail.

Key Responsibilities

Estate Leadership
- Lead the overall operations of multiple luxury private residences.
- Ensure all estates operate to consistently exceptional standards.




- Develop and implement long-term operational strategies.
- Build a culture of ownership, accountability and continuous improvement.
- Ensure absolute confidentiality in all aspects of estate operations.

Hospitality & Residential Services
- Maintain world-class residential hospitality standards.
- Oversee Housekeeping, Butler Services, Laundry, Wardrobe Management and Guest Services.
- Ensure readiness of residences for principals and guests at all times.
- Drive continual enhancement of service standards and guest experience.

Facilities & Engineering
- Oversee preventive and predictive maintenance across all properties.
- Ensure uninterrupted operation of all MEP systems, utilities and critical infrastructure.
- Supervise renovation, refurbishment and capital improvement projects.
- Maintain comprehensive asset management systems.

Security & Risk Management
- Work closely with security leadership to ensure secure and se

📌 Estate Manager (Mumbai)
🏢 Pinnacle People
📍 Mumbai