Role & responsibilities
- Conduct on-ground training for Growth teams, Store teams, and Giants on sales techniques, customer engagement, and retail operations.
- Coach store staff on upselling, cross-selling, product knowledge, and customer handling.
- Train teams on store SOPs, inventory management, merchandising, and daily operational processes.
- Monitor store visits to identify training needs and improve sales execution.
- Ensure effective implementation of promotions, campaigns, and in-store sales initiatives.
- Drive improvements in customer experience, conversion rates, average order value (AOV), and operational efficiency.
- Conduct refresher training sessions and provide continuous coaching to improve team performance.
- Design and execute Rewards & Recognition initiatives to motivate store teams.
- Track training effectiveness through regular assessments, feedback, and performance metrics.




- Travel extensively across Bangalore stores to support training and operational excellence.

Preferred candidate profile
- 25 years of experience in Retail Sales Training, Store Operations, or Retail Sales.
- Experience training field sales teams, store staff, or retail associates.
- Robust understanding of retail operations, merchandising, inventory management, and customer service.
- Excellent communication and presentation skills.
- Fluency in Kannada is mandatory; English/Hindi is an added advantage.
- Hands-on experience in coaching teams on upselling, cross-selling, and customer engagement.
- Willingness to travel extensively across Bangalore for on-ground training.
- Candidates from Retail, FMCG, Q-commerce, Supermarkets, Hypermarkets, or Consumer Goods preferred.

📌 Sales Trainer (Bengaluru)
🏢 Jumbotail Technologies
📍 Bengaluru