Role & responsibilities

• Greet and assist patients and visitors courteously at the front desk.
• Manage registration, appointment bookings, and patient records.
• Handle incoming calls and provide accurate information about hospital services.
• Coordinate with medical and nursing staff for patient-related queries.
• Maintain cleanliness and professionalism at the front office area.
• Assist in billing, document verification, and report distribution.
• Adhere to hospital policies and provide prompt service in line with Hospitals standards.

Requirements:
• Any degree with valuable command of English and interpersonal skills.
• 13 years of front office or customer service experience.
• Willing to work in rotational shifts.
• Familiarity with hospital management systems is a plus.
• Pleasant personality with a service-oriented approach.
• Ability to multitask and stay calm under pressure.

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📌 Walk-in || Front Office Executive (Mogappair)
🏢 Medway Hospitals
📍 Mogappair