A. Quality Control & Compliance
- Lead daily hygiene and quality audits across all DC zones; classify findings and ensure timely corrective actions
- Monitor and maintain centralized audit tracker; track time-to-close for audit observations and compliance metrics
- Conduct receiving, storage, and quality control inspections for all product categories
- Ensure strict QMS (Quality Management System) implementation and adherence to food safety standards
- Investigate and manage quality complaints; conduct Root Cause Analysis (RCA) and implement preventive measures
B. Storage & Cold Chain Management
- Monitor daily temperature logs; maintain cold storage at required ranges (Dairy: 04C, Frozen: -18 to -22C, Fresh: 1015C)
- Enforce product storage practices during day and night operations; prevent deterioration due to temperature fluctuations
- Monitor and restrict unnecessary door openings; maintain air circulation; resolve cold chain issues within 36 hours
- Verify FIFO/FEFO (First In First Out / First Expired First Out)
implementation; prevent stock wastage through systematic batch-wise tracking
C. Sanitation & Pest Management
- Oversee hourly housekeeping checklists and track sanitation control points across MDC/DC facilities
- Monitor pest and animal activity; verify pest control practices and effectiveness; manage pest control schedules
- Identify and address cleanliness gaps: dust, peeling paint, cobwebs, broken infrastructure, stagnant water, and contamination risks
D. Handling & Operational Standards
- Enforce protected handling practices; ensure crate handling standards and limit stacking heights to prevent product damage
- Support development and implementation of handling SOPs (Standard Operating Procedures); train staff on best practices
E. Training & Team Development
- Conduct mandatory monthly training sessions on handling, hygiene, FIFO, cold chain, and quality practices
- Track staff training completion;