Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Home Lending Transformation, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of creative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Identify opportunities within a product area in partnership with a product leader to improve the loan origination process aligned to clear, measurable goals, translate opportunities into user stories and a prioritized product backlog, and drive the work forward with a cross-functional team to reduce time to originate loans and deliver a world-class customer experience.
- Create and maintain high quality documentation and requirements including business and process flow diagrams, Confluence pages, user stories, epics and SSD (spec-driven development) spec documents
- Support delivery velocity and quality; proactively remove blockers, align stakeholders for fast decision-making, and ensure solutions are thoroughly tested to enable high-quality production releases. Use lightweight decision frameworks and fast feedback loops to maintain momentum.
- Drive innovation and be involved as a change agent within your product area: champion new ideas, challenge legacy processes, and lead cross-functional initiatives that transform Home Lending. Identify and deliver opportunities to create organizational value by leveraging technology, data, and customer insights to reimagine products, accelerate outcomes, and foster continuous improvement
- Participate in discovery and usability testing; help des