Job Responsibilities
- Source and hire candidates through Naukri, Indeed, LinkedIn and other job portals.
- Screen resumes, conduct initial interviews and schedule interviews with management.
- Coordinate onboarding and documentation of new employees.
- Maintain employee attendance, leave records and personnel files.
- Follow up with candidates until joining.
- Maintain employee performance records.
- Track daily activities of telecallers and sales executives.
- Ensure every customer enquiry is properly recorded and assigned.
- Update and maintain CRM software with customer and sales data.
- Track sales leads from enquiry to final order.
- Prepare daily and weekly reports on sales, enquiries, follow-ups and employee performance.
- Coordinate with different departments to improve workflow.
- Assist in implementing automation tools for HR, sales and operations.
- Maintain company documents, SOPs and internal records.
- Help improve office systems and operational efficiency.
- Google Sheets
- CRM Software (we use salesnayak)
- Valuable Documentation Skills
- Strong Communication Skills
- Follow-up & Coordination
- Report Preparation
- Data Management
- Attendance & Leave Management
- Basic Knowledge of Payroll
- Basic Knowledge of Labour Compliance
- Problem Solving
- Time Management
- Process Improvement
Preferred Skills
- Knowledge of sales tracking systems.
- Experience managing telecaller performance.
- Ability to create and improve business processes.
- Understanding of automation tools and AI-based productivity software is an added advantage.(not necessary)
Key Responsibilities
- Ensure no customer enquiry is missed.
- Track every sales enquiry from first contact to final payment.
- Monitor telecaller productivity and follow-up status.
- Improve recruitment efficiency.
- Maintain accurate employee and customer records.
- Help automate manual business processes wherever
📌 Human Resource Executive (New Delhi)
🏢 Nagender Singh
📍 New Delhi
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