Working with us

We are an equal-prospect employer and believe that organisations shine when everyone is given a voice, which is why we have several cross-functional teams that allow for difference of opinion and healthy debate, fostering a community of committed and responsible professionals.

We provide an open and stimulating environment to employees to realise their true potential. Our people are our biggest asset, which is why we offer one of the best employee benefit packages in the market and reward those who show outstanding commitment to work and creativity.

Vidyavihar

Job Summary: The Client Onboarding Manager is responsible for managing the end-to-end onboarding and implementation of new clients across warehousing, fulfilment, transportation, and last-mile delivery operations. The role ensures seamless integration of client requirements into operational processes, Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and last-mile delivery networks. The incumbent acts as the primary point of contact during the transition phase,



ensuring successful go-live, operational readiness, and customer satisfaction.

Key Responsibilities:

1. Client Implementation & Onboarding
- Lead end-to-end onboarding projects from contract signing to successful go-live.
- Conduct project kick-off meetings with clients and internal stakeholders.
- Develop implementation plans, timelines, milestones, and risk mitigation strategies.
- Ensure onboarding activities are completed within agreed timelines and SLAs.
- Serve as the primary client contact during the onboarding phase.

2. Warehousing & Fulfilment Setup
- Understand client business requirements, inventory profiles, and fulfilment processes.
- Coordinate warehouse setup including storage planning, SKU mapping, inventory classification, and SOP creation.
- Ensure readiness of manpower, infrastructure, equipment, and operational processes.
- Facilitate inventory onboarding and warehouse go-live acti

📌 Client Onboarding Manager (Vidyavihar)
🏢 Emiza Supply Chain Services
📍 Vidyavihar