Job Description
The Sales Supervisor is responsible for leading and managing a team of frontliners and supporting channel partners to drive sales performance across assigned territories. This role involves executing channel strategies, overseeing day-to-day sales activities, ensuring visibility of products in the market, and achieving sales targets. The Sales Supervisor will also play a key role in coaching and developing the sales team, maintaining robust dealer relationships, and ensuring alignment with CelcomDigi’s standards, policies, and business objectives.

Responsibilities
- Lead, coach, and mentor Sales Executives to optimize individual and team performance.
- Plan and implement strategic initiatives to expand and strengthen channel distribution.
- Design and execute quarterly tactical sales programs to achieve business targets and KPIs.
- Monitor dealer performance, ensuring adherence to company policies, standards, and branding guidelines.
- Track, analyze, and report competitor activities, providing insights and recommendations for improvement.




- Ensure strong and consistent brand presence across all sales channels and touchpoints.
- Provide first-line support for system or product-related issues faced by dealers and frontliners, ensuring timely resolution.

Requirements
- This position is offered on a 2-year fixed-term contract basis.
- Diploma or Degree in Business, Marketing, or a related field; SPM holders with strong relevant experience will also be considered.
- Minimum 3–4 years of experience in sales, channel management, or dealer operations, preferably in the telecommunications or FMCG industry.
- Proven leadership skills with experience in managing and developing sales teams.
- Solid interpersonal, communication, and negotiation skills to engage effectively with dealers, channel partners, and internal stakeholders.
- Results-driven, highly motivated, and able to work independently in a fast-paced, target-oriented environment.
- Proficient in a

📌 Sales Supervisor (Miri)
🏢 CelcomDigi
📍 Miri