Role & responsibilities

Strategic Initiatives
- Lead end-to-end ownership of strategic initiatives from discovery and scoping to delivery and scale-up Work cross functionally with supply, tech, product, and demand teams to build and operationalize recent capabilities
- Identify ecosystem gaps across infrastructure, process, or experience, and align teams to address them, define goals, success metrics, and governance for each program to drive alignment and accountability

Process Optimization
Drive Lean/Six Sigma initiatives to reduce turnaround times, improve SLA adherence & enhance throughput

Cross-Functional Collaboration
- Work closely with Ops, Tech, Product, Finance, and HR teams to define project scopes, KPIs, milestones and success metrics

Data-Driven Decision Making
- Analyze large operational datasets to identify gaps, bottlenecks, and opportunities for improvement .

Requirements




- 8 to 12 years of experience in program management, strategy, consulting, or new initiatives,preferably in tech, logistics, or e-commerce ecosystems
- Strong bias for ownership with proven ability to manage zero-to-one or cross-functional initiatives
- Ability to operate across strategic thinking and hands-on execution
- Strong stakeholder management and comfort working with senior leadership, tech, and operations
- Highly structured, analytical, and outcome-oriented Experience in leading and mentoring high-performing teams

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Program Manager Strategic Programs and Capability (Gurugram)
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