Key Responsibilities • Ensure smooth day-to-day operations of the property. • Maintain high standards of hospitality, guest satisfaction, and service excellence. • Handle guest relations and provide prompt resolution to customer complaints and escalations. • Monitor and enforce grooming standards and operational SOPs across the team. • Coordinate with Housekeeping, Front Office, and Operations teams to ensure seamless guest experiences. • Conduct regular inspections of guest areas to ensure cleanliness and service quality. • Support front office operations during peak hours whenever required. • Ensure effective communication between departments for smooth operational flow. • Prepare daily operational reports and maintain relevant documentation. • Train and guide team members on service standards, guest handling, and company policies. • Handle emergency situations professionally and take appropriate corrective actions. Role & responsibilities

Preferred candidate profile

📌 Walk-in || Duty Manager, Guest Relations Manager, Front Office Manager (Noida)
🏢 Ametek BUILDTECH INDIA
📍 Noida