Role Overview

The Lead of Cloud Operations will lead the endtoend operations of the organizations shared cloud services across multicloud and hybrid environments. This leader will be responsible for ensuring high availability, operational excellence, cost efficiency, security compliance, and continuous service improvement across all cloud platforms

The role requires deep technical expertise, robust operational leadership, and the ability to define and implement cloud operating models aligned with business and transformation goals.

Key Responsibilities

1. Cloud Operations Management
- Lead daily operations for shared cloud services across Azure, AWS, GCP and hybrid environments.
- Ensure reliable, secure, and highperformance cloud service delivery with agreed SLAs.
- Oversee monitoring, incident response, problem management, and change management for cloud workloads.
- Drive automation and IaC adoption for provisioning, configuration, and operations.

2. Service Reliability & Availability
- Implement SRE frameworks, error budgets, and observability standards.




- Establish proactive monitoring tools (e.g., CloudWatch, Azure Monitor, Datadog, Grafana).
- Ensure continuous improvement of uptime, performance, failover, and disaster recovery capabilities.

3. Cloud Governance & Compliance
- Define and enforce cloud governance frameworks, tagging policies, resource standards, guardrails, and best practices.
- Ensure compliance with industry standards (ISO 27001, SOC2, PCI-DSS, regulatory requirements).
- Partner with security teams to maintain a strong cloud security posture.

4. Cost & Capacity Management
- Own cloud financial management (FinOps).
- Optimize cloud resource consumption, budgets, reservations, and cost-saving strategies.
- Provide periodic cloud cost visibility to leadership.

5. Team Leadership & Vendor Management
- Lead and mentor cloud operations engineers, SREs, and platform administrators.
- Manage MSP/cloud vendors, negotiate SLAs, and ensure contr

📌 Cloud Operations Manager (Mumbai)
🏢 Orient Technologies
📍 Mumbai