General Guideline:
- Please note that registrations will be accepted on a first-come, first-served basis, with participation limited to the first 350 candidates only. Candidates are requested to report between 9:00 AM and 11:00 AM for the recruitment process.
- No Personal Laptop / Tab should be carried during interview.
- Carry your Mobile charger as interview will be a full day activity.
- 2 Copies of resume and Govt Proof.

Role & responsibilities:
- Understand and remain up-to-date with clients policies and guidelines
- Review user reports regarding website content
- Analyze and identify content on creator channels that is not in compliance with requirements and flag for action in a timely manner
- Make well-balanced decisions and help resolve inquiries according to defined policies and procedures
- Serve as an advocate for the user community
- Investigate and resolve issues that are reported on such as requests for account support and reports of potentially abusive content
- Review the reported content within agreed turnaround times and standards of quality




- Recognize trends and patterns, and escalate issues outside policy
- Fulfill base productivity and quality requirements of the client
- Respond to user inquiries with high quality, speed, empathy, and accuracy
- Gather, analyze, and utilize relevant data to develop ways to improve overall user experience
- Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of user community
- Identify inefficiencies in workflows and suggest solutions
- Review of sensitive content sometimes involving graphic or disturbing subject matter

Preferred candidate profile :
- Fluency in English communication.
- Any graduate or PG grad ( 2023-2026) pass out.
- 2026 pass out should have all semester original marksheet except last semester(Online Copy with college attestation).
- Must be comfortable working in a 24x5 workplace (Sun-Thu) and working from the office .
- Wil

📌 Walk-in || Fresher Non Voice Process (Hyderabad)
🏢 Cognizant
📍 Hyderabad