To assist and ensure all payments received to the Randstad AU & NZ Group of Companies is reconciled and allocated to outstanding invoices as advised by the client.
role priorities
100% accuracy on all accountabilities of the role.
main accountabilities
- Ensure that you have a thorough knowledge of Randstads financial and operations procedures.
- Ensure you are familiar with and are competent with Great Plains, Helios, River Dynamics, VMS portal and The Quality Management System, company policies and other e-commerce technology as it is rolled out.
- Be part of the team, ensuring that all tasks within the receipting function are completed accurately, and daily.
- Review and validate any data required from remittances / emails received in Helios. This function needs to be conducted continuously throughout the day as remittances are being received all day.
- Action & distribute client correspondence to the relevant credit officer/team leader.
- Daily processing of payments from our bank statements via River Dynamics, including exceptions.
- Payments can only be matched to invoices that are listed on the remittance advice as provided by the client. No guesses are to be made 100% accuracy at all times.
- Follow up on missing remittance advices via email with the client to assist in the correct allocation of the payment received.
- Reconciling and posting of batches once integration is completed into Excellent Plains.
- Completion of payment notes to outline payment issues.
- Action applies requests from the Credit Officers/Team Leaders ensuring they balance and match as outlined in their spreadsheet.
- Ensure weekly processing of small balance write off/write back
- Escalate any receipting issues to the team Leader/Manager by knowing the levels of unallocated values for all databases.
- Advise Credit Officer/Team Leader on any discrepancies identified in a payment.
- Actioning of emails to group address to ensure they are completed