Relevant Experience
- 5 years + relevant IT experience
- 5 years + Microsoft CRM development experience (essential)
- Experience in a team lead/mentoring role (desirable)
Relevant Experience
KEY ACCOUNTABILITIES / KRAS / KPIS:
- Deliver quality, effective software, in line with the agreed development process and business needs.
- Collaborate with stakeholders to gather requirements, conduct analysis and prioritize requests.
- Conduct research and evaluate potential technical solutions to identified business problems.
- Partner with the Product Owner, Business and/or System Analysts and Solutions Architects to translate business requirements into workable solutions and document solutions into technical specifications.
- Design and code new software functionality using code that is readable, maintainable, and re-usable.
- Conduct unit testing of own code, and system integration testing of each solution and resolve all issues/queries timeously.
- Collaborate with the testing team to co-create test cases to ensure that features within each application are working as expected.
- Contribute to user acceptance testing (UAT) and training material to ensure that functionality is working correctly.
- Deliver coding into the applicable production setting once testing has been completed.
- Provide stakeholders with regular feedback on the technical design and timelines for solution ensuring that business needs are met.
- Maintain existing programs according to change requests approved by business as and when needed.
- Diagnose root causes of system issues through problem-solving and recommend potential solutions.
- Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution
- Log issues found in existing systems as internal change controls and ensure successful resolution of issues.
- Develop and maintain productive and collaborative working relationships with peers and team members.
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