Job Description Branch Manager (BM) | Gold Loan
Job Title: Branch Manager (BM) Gold Loan
Job Summary:
Responsible for managing branch operations, driving Gold Loan business, leading the branch team, ensuring portfolio quality, and delivering excellent customer service while achieving business targets.
Key Responsibilities:
- Drive Gold Loan business growth and achieve branch targets.
- Manage daily branch operations and ensure compliance.
- Lead, coach, and monitor branch staff performance.
- Source new customers through field activities and referrals.
- Ensure proper gold appraisal and documentation.
- Monitor portfolio quality, collections, and overdue accounts.
- Build strong customer relationships and improve retention.
- Maintain audit readiness and regulatory compliance.

Skills Required:
- Gold Loan Sales
- Branch Operations
- Team Management
- Portfolio Management
- Collections
- Customer Relationship Management
- Gold Appraisal Knowledge
- Communication Skills
- Leadership
- MS Office

Experience: 5 10 Years in Gold Loan/Banking/NBFC





Job Description Business Development Manager (BDM) | Gold Loan
Job Title: Business Development Manager (BDM) Gold Loan
Job Summary:
Responsible for acquiring recent customers, expanding market presence, generating Gold Loan business, and achieving assigned sales targets.
Key Responsibilities:
- Generate Gold Loan business through field sales.
- Identify new markets and customer segments.
- Conduct customer meetings and promotional activities.
- Build relationships with local influencers and referral partners.
- Meet monthly sales and disbursement targets.
- Ensure proper customer documentation.
- Coordinate with branch operations for loan processing.
- Track competitor activities and market trends.

Skills Required:
- Field Sales
- Business Development
- Lead Generation
- Customer Acquisition
- Negotiation
- Relationship Management
- Communication
- Market Analysis
- Target Orientation
- Gold Loan Knowledge

Experience: 2 6 Years

📌 BM-BDM-AM-AE Saurashtra Region (Rajkot)
🏢 Hiring Street
📍 Rajkot