TCG Digital is looking for SRE Guild Lead for Kolkata Location.

Justification for the vacancy:

We are looking for an experienced SRE Guild Lead to own the practice, standards, and craft of Site Reliability Engineering across our Factory pods. As guild lead, the person will be responsible for the technical and cultural anchor for reliability at TCG Digital setting the bar for how we define, measure, and defend service reliability, and ensuring every pod applies consistent SRE practices regardless of which product or client engagement they sit under. The role will work closely with the DevOps & Infra guild, Architecture & Design guild, and pod leads to embed observability, automation, and operational excellence into how we build and run systems.

To succeed in this role, the person should have hands-on production engineering depth combined with the ability to mentor and set standards across a distributed group of engineers who do not report to the role directly. This is a guild leadership role, not a pure people-management role: influence, technical credibility, documentation,



and cross-pod coordination are your primary tools. The person will also be the escalation point for major incidents and a key voice in capacity planning for reliability roles across the delivery organization.

Essential Skills:
- Excellent communication and influencing skills able to set and land standards across pods without formal reporting authority.
- Deep hands-on experience with observability stacks (e.g., Prometheus, Grafana, ELK/OpenSearch, Datadog) designing dashboards, alerts, and golden signals.
- Proven experience defining and operationalizing SLIs, SLOs, and error budgets, and using them to drive engineering and release decisions.
- Robust background in incident management on-call design, escalation paths, severity classification, and blameless postmortems.
- Hands-on expertise with Kubernetes, container orchestration, and cloud-native infrastructure (AWS, Azure, or GCP).
- Infras

📌 SRE Guild Lead (Kolkata)
🏢 tcg digital solutions
📍 Kolkata