One of our Leading IT MNC Clients in Hyderabad is looking for Assistant Manager (Executive Assistance) on C2H Roles.
Designation: Executive Assistant
Exp: 6- 8 years
Required Skills:
International stakeholder management exp Assistant Manager, leading Team, executive presence, understanding of KPI & Metric tracking – managing leadership – Must be from IT industry
Shift: 2PM – 11 PM shift
Mode of work -Hyderabad – (Hybrid)
Mode of hire: C2H
Duration: 6-12 Months
Interview Mode: Virtual
Notice Period: 15 Days or less
As an Assistant Manager, you will be responsible for:
• Ensuring that all the deliverables are dealt in line with the terms and SLAs as agreed with the stakeholders
• Day-to-day deployment of the team, including supporting the performance management responsibility
• Proactively managing business demand, reviewing resource allocations accordingly and ensuring smooth service transition of additional work
• Acting as first point of escalation to resolve difficult issues or where senior intervention is required
• Conflict resolution and ability to influence & negotiate with senior stakeholders
• Building solid relationships with key client EAs alongside clients, Partners, Directors and staff
• Ad hoc projects/tasks for Senior Directors
• Enhancing and championing national working policies and practices
• Understanding business needs to effectively deploy resources
• Coaching and mentoring the team members to create a high performing team to serve the business effectively and efficiently
• Working with the onshore Senior Manager to operate seamlessly as one leadership support team
• Evaluating, developing and implementing productivity metrics for the business clearly outlining the
individual and team utilisation
• Provide workflow and utilisation support to the management team on a timely basis
• Proactively discuss with the stakeholders of the highs and lows of the productivity cycle and provide suggestions to effect