Business Operations and Compliance Specialist

Job Type: Full time, Permanent
Location: India
Work Arrangement: Remote initially, transitioning to hybrid or in-office in 2027
Department: Business Operations
Reports To: Chief Operating Officer

About the Role

We are a growing managed services provider and technology reseller delivering managed IT services, technical support, cloud solutions, cybersecurity services, software licensing, technology projects, and compliance support.

We are hiring a Business Operations and Compliance Specialist to support the Chief Operating Officer in managing internal operations, maintaining business processes, coordinating compliance activities, and improving accountability across departments.

This is a permanent business operations role. It is not a temporary project management position.

The successful candidate will work across Finance, HR, Sales, Service Delivery, Technical Support, and leadership to ensure operational tasks are documented, assigned, completed, and reported accurately.

Key ResponsibilitiesBusiness Operations




- Support the COO in managing company-wide operational processes
- Maintain operational workflows, checklists, procedures, and internal controls
- Coordinate activities between Finance, HR, Sales, Service Delivery, and Technical teams
- Track deadlines, assigned owners, dependencies, risks, and overdue items
- Follow up with department leaders and employees on incomplete operational tasks
- Identify process gaps, duplicated responsibilities, and workflow issues
- Recommend practical process improvements
- Maintain records of operational decisions, approvals, and action items
- Support recurring operations meetings and document follow-up actions
- Escalate major delays, risks, or compliance concerns to the COO

Client Onboarding and Offboarding
- Maintain the client onboarding and offboarding workflow
- Coordinate tasks across Sales, Finance, Service Delivery, and Technical teams
- Track completion of contra

📌 Business Operations and Compliance Specialist (Hyderabad)
🏢 Technology Services
📍 Hyderabad