Role & responsibilities :
- Develop, configure, and customize ServiceNow applications, including ITSM, ITOM, HRSD, and other modules as required.
- Design and implement workflows, business rules, client scripts, UI policies, and integrations.
- Create and maintain ServiceNow reports, dashboards, and performance analytics.
- Integrate ServiceNow with third-party applications using REST/SOAP APIs, MID Server, and other integration methods.
- Work on ServiceNow development activities such as scripting, UI/UX enhancements, and data imports.
- Perform unit testing and debugging to ensure high-quality code delivery.
- Collaborate with stakeholders to understand business requirements and translate them into ServiceNow solutions.
- Ensure adherence to ServiceNow best practices, coding standards, and security guidelines.
- Provide support, troubleshooting, and maintenance for existing ServiceNow implementations.
- Stay updated with the latest ServiceNow releases, features, and industry trends.
- Content Management: - developing the ESS page.
- UI Actions / UI policy / Access Control Lists,



etc.
- Writing various Server-side scripts like Script Includes, Business Rules etc.
- Configured License Management module for necessary Compliance check.
- Used ACLs for controlling the security mechanism in Service Now
- Domain Separation and designing the Process and data flow within various domains
- Experience with Web technologies/AJAX
- Developing Composite Service Requests within Service catalog Module
- Experience in different Integrations using web-services / MID Server, etc.
- Configuring complex reports
- Understanding and debugging of system logs.
- Experience in ServiceNow Discovery configuration and data management
- Exposure of REST API for Integration

Preferred candidate profile :
- Bachelors degree in computer science, Information Technology, or a related field.
- 2-8 years of hands-on experience in ServiceNow development and administration.
- Robust knowledge of Servic

📌 Walkin || ServiceNow Developer (Delhi)
🏢 Tata Consultancy Services
📍 Delhi