We are looking for B2B tele-calling agents to support our US-focused B2B sales operations. This role involves outbound and inbound calling to business customers, lead qualification, order conversion, follow-ups, and coordination with internal sales and operations teams. The role is target-driven and process-orientated, requiring robust communication skills, persistence, and the ability to understand customer requirements and convert opportunities into confirmed orders. You will work closely with the team lead, B2B sales and operations - and be a key contributor to revenue growth.

The Core Responsibilities For The Job Include The Following
Sales and Customer Engagement:
- Make outbound calls to B2B prospects and existing customers in the US market.
- Handle inbound B2B enquiries and convert leads into sales-qualified opportunities.
- Understand customer requirements related to bulk purchases, pricing, delivery timelines, and product specifications.
- Present product offerings clearly and confidently to business customers.




- Close sales or hand over qualified leads to senior team members as defined by process.

Lead Management And Follow-ups
- Maintain a healthy follow-up cadence to ensure no lead leakage.
- Update all call outcomes, follow-ups, and deal status accurately in CRM/tools.
- Track assigned leads through the entire sales cycle until closure or drop-off.
- Re-engage dormant or cold leads as per campaign strategy.

Coordination And Process Adherence
- Coordinate with internal teams (sales executives, operations, and vendor management) to ensure smooth order confirmation.
- Share customer inputs related to delivery constraints, urgency, or special handling requirements.
- Follow defined scripts, call flows, and compliance standards for US B2B calling.

Performance And Quality
- Achieve daily and weekly targets related to the following: call volumes, lead qualification, and conversions / revenue contribution.
- Participate in call reviews, training sessions,

📌 Sales Associate (Chennai)
🏢 OJCommerce
📍 Chennai