Senior Manager - OFSAA FCCM Implementation || Open locations

Core Responsibilities

1. OFSAA FCCM ECM Development & Configuration
- Design and develop ECM workflows using PMF (Process Modelling Framework)
- Configure case lifecycle management, alert handling, escalation, and disposition logic
- Build custom actions for SAR/STR filings and regulatory reporting workflows
- Customize event management and case management modules (ECM, CRR)

2. Data Model & Integration
- Customize and extend OFSAA FCCM data models (FSDF / FSDM)
- Perform source-to-target data mapping, transformation, and data quality controls
- Develop ETL pipelines using ODI / DIH or equivalent tools
- Support integration across alerts, cases, customer, account, and transaction data layers

3. Workflow & Business Logic Enablement
- Implement complex workflow scenarios (multi-level approvals, investigations, escalations)
- Configure security matrix (role-based access for investigators, supervisors, compliance users)
- Tune alert thresholds, prioritization, and routing logic




- Enable case enrichment and narrative generation capabilities

4. Solution Delivery & Lifecycle Management
- Lead / contribute to end-to-end FCCM implementations (upgrade, migration, or net current)
- Support agile delivery (design → build → test → deploy)
- Manage multiple releases / phases including data migration and functional rollout
- Ensure compliance with regulatory requirements (BSA, AML, FATCA, etc.)

5. Testing, Validation & Governance
- Perform/support:
- Functional testing (SIT/UAT)
- Data validation and reconciliation
- Workflow and case lifecycle validation
- Ensure data quality, lineage, and traceability across FCCM processes

6. Stakeholder Engagement (Manager+ expectation)
- Engage with:
- AML Operations / Financial Crime SMEs
- Technology & Data teams
- Product teams (Oracle)
- Translate business requirements into ECM configurations and workflows
- Provide solution design guidance and estimation

Critical Skill Requir

📌 Manager (Bengaluru)
🏢 Credence HR Services
📍 Bengaluru