Position

Oracle E-Business Suite (EBS) AMS Consultant

Experience

4–8 Years (or as required)

Job Summary

We are seeking an experienced Oracle E-Business Suite (EBS) AMS Consultant to provide application support, maintenance, and enhancement services for Oracle EBS applications. The consultant will be responsible for production support, incident management, service requests, defect resolution, configuration changes, and continuous improvement while ensuring adherence to SLA commitments.

Key Responsibilities
- Provide Level 2/Level 3 application support for Oracle E-Business Suite (EBS) modules.
- Resolve production incidents, service requests, and defects within agreed SLA timelines.
- Perform root cause analysis and implement permanent solutions for recurring issues.
- Support business processes across Oracle EBS modules such as Financials, Procure-to-Pay (P2P), Order-to-Cash (O2C), Inventory, Order Management, Purchasing, Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Fixed Assets (FA), and Cash Management (CM), based on project requirements.




- Analyze business requirements and implement application enhancements and configuration changes.
- Support interfaces and integrations between Oracle EBS and third-party systems.
- Coordinate with technical teams for Oracle Forms, Reports, PL/SQL, Workflow, BI Publisher, and Oracle Concurrent Programs.
- Perform impact analysis, regression testing, user acceptance testing (UAT), and production deployments.
- Monitor application performance and proactively identify opportunities for system improvements.
- Prepare functional specifications, test cases, user documentation, and knowledge articles.
- Collaborate with business users, technical teams, DBAs, and external vendors to resolve complex issues.
- Ensure compliance with ITIL processes, change management procedures, and organizational quality standards.

Required Skills
- Robust experience supporting Oracle E-Business Suite (R12/R12.2) in an AMS/P

📌 Oracle E-Business Suite (Hyderabad)
🏢 Saysoft Tech Services
📍 Hyderabad