Job Title: Key Account Manager - Enterprise Commute Solutions
Company: MoveInSync
Location: Bengaluru, India
Reports To: Director: Customer Success
Job Summary:
We are seeking a highly motivated and experienced Key Account Manager (KAM) to join our dynamic team. The KAM will be responsible for nurturing and growing relationships with a portfolio of MoveInSync's most strategic enterprise clients. You will act as the primary point of contact, ensuring client satisfaction, driving adoption and maximizing the value derived from our end-to-end commute solutions. Your goal is to build long-term partnerships, ensure client retention, identify opportunities for expansion, and serve as the client's advocate within MoveInSync.
Key Responsibilities:
1. Relationship Management:
Develop and maintain solid, multi-level relationships with key stakeholders (e.g., HR Heads, Admin & Facilities Managers, Transport Leads, Finance) within assigned enterprise accounts.
Act as the trusted advisor and primary point of contact for all matters related to their employee commute program managed by MoveInSync.




2. Client Success & Satisfaction:
Proactively understand client needs, business objectives, and challenges related to employee transportation.
Ensure clients are effectively utilizing MoveInSync's platform and services to achieve their goals (cost savings, efficiency gains, safety compliance, employee satisfaction).
Monitor account health, service delivery metrics, and client satisfaction levels. Address any issues or escalations promptly and effectively.
3. Strategic Account Growth:
Identify opportunities for upselling and cross-selling additional MoveInSync services, features, or modules based on client needs and strategic goals.
Develop and execute account plans to achieve growth targets and deepen the partnership.
Lead the contract renewal process, ensuring high retention rates within your portfolio.
4. Performance Monitoring & Reporting:
Conduct regular business reviews (QBRs/MBRs)

📌 Key Accounts Manager (Chennai)
🏢 Moveinsync Technology Solutions
📍 Chennai