Team Overview

The Services team works closely together to set PowerSchool customers up for ongoing success through post-implementation support, troubleshooting, consultation on system setup options, and training on features and functionality. The team offers cross-portfolio support, all while meeting organizational objectives for revenue, utilization, and customer satisfaction.
Responsibilities

The Professional Services team plans, guides, and delivers client projects, all with the aim to meet timeline and budget expectations and achieve organizational goals.

Your day-to-day job will consist of:

Roles Responsibilities:
- Act as the primary point of contact for assigned clients and ensure smooth day-to-day account management.
- Build and maintain strong client relationships by understanding their requirements and providing timely support.
- Coordinate with internal teams to ensure effective service delivery and client satisfaction.
- Handle client queries, concerns, and escalations in a professional and prompt manner.




- Support clients with manpower planning and hiring coordination as per business requirements.
- Ensure timely renewal of agreements, invoice submissions, and payment follow-ups.
- Maintain accurate client records, CRM updates, and documentation.
- Monitor ongoing client requirements and proactively provide necessary support and solutions.
- Prepare and share regular reports, updates, and communication with clients and internal stakeholders.
- Ensure high levels of client engagement, retention, and relationship management throughout the business cycle.
Qualifications

Minimum Qualifications:
- 1-3 years of relevant and related work experience.
- Solid communication and interpersonal skills.
- Good client handling and relationship management abilities.
- Ability to coordinate with multiple stakeholders effectively.
- Good organizational and follow-up skills.
- Proficiency in MS Office and CRM tools.
EEO Commitment

*PowerSchool is committed to a div

📌 Associate Application Specialist (Chennai)
🏢 PowerSchool India
📍 Chennai