We are seeking a senior delivery leader to drive large-scale global learning and content solution programs while owning delivery strategy, operational excellence, and portfolio profitability. The Senior Director will lead a multi-layered delivery organization, manage key enterprise relationships, and ensure scalable, high-quality execution across complex EdTech engagements. This role combines strategic oversight, financial ownership, and organizational leadership.
Key Responsibilities:
1. Delivery Strategy & Leadership
- Define and execute the delivery vision and operating model for content and digital learning solutions
- Lead large, distributed delivery teams across multiple programs and accounts
- Ensure consistent, scalable execution across instructional design, content production, media, and learning technology streams
- Build future-ready delivery capabilities aligned to market and client needs
2. Portfolio & Program Governance
- Oversee a high-value portfolio of global EdTech and enterprise accounts
- Establish governance structures, review mechanisms,
and performance dashboards
- Ensure alignment across timelines, scope, budgets, quality standards, and contractual SLAs
- Proactively manage delivery risks, escalations, and inter-program dependencies
3. Financial & P&L; Ownership
- Own delivery financial performance including revenue realization, margins, cost optimization, and utilization
- Drive accurate estimation models and scalable pricing-to-delivery alignment
- Improve profitability through process optimization, automation, and AI-assisted workflows
- Support annual planning, forecasting, and capacity strategy
4. Executive Client Engagement
- Act as executive sponsor for key strategic accounts
- Build trusted relationships with senior client stakeholders
- Lead executive reviews, business health discussions, and renewal conversations
- Partner with Sales and Solutions teams to enable account growth and expansion
5. Organization & Talent Leadership
📌 Director Project Delivery (Mumbai)
🏢 Hurix
📍 Mumbai