POSITION GOALS
- To provide comprehensive management of services covering all facility services , with a focus on continuous improvement.
- To achieve financial and other targets established by both the Senior Facilities Manager and Assistant Facilities Manager.
- Achievement of the Key Performance Indicators and Service Level Agreement targets.
- Sets stretch targets for team to achieve maximum team performance
- Is able to make difficult decisions and resolve problems or improve operations.
- Actively searches out opportunities to achieve best results
- Promotes open, constructive and cooperative relations with superiors, subordinates, peers and clients.
- Gains respect of JLL people, with the broader business community.
Duties And Responsibilities
- Ownership of the day-to-day administration, including reports generation of the stocks tracker.
- Provide assistance to the AFM & Campus manager in managing all IFM Soft services, administrative functions, Housekeeping services and facility services and any other administrative functions
- Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM
- Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
- Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.
- Statutory compliance check of all vendor invoices.
- Routinely Inspect all services to ensure performance measures are being maintained
- Set stretch targets for self to achieve maximum team performance
Reporting
- Contribute to the Weekly FM Meeting Minutes
- Contribute to the Monthly Management Report and other reports as required
Others
- Participate in Emergency Evacuation procedures including crisis management and business continuity.
- Manage all Health and Safety issues and ac