Role Overview — Receptionist & Admin

Position

Receptionist & Admin

Department

Administration

Reports To

Leadership / Management

Industry

Real Estate Development

Location

Jaipur, Rajasthan

Mandatory Qualification

Graduate — preferred

Preferred Qualification

Certification/coursework in office administration or MS Office — an added advantage

Experience

2–5 years in reception, admin, or front-office roles, with solid communication, MS Office, telephony handling, and a polite, client-facing manner.

Role Purpose

Responsible for managing the front desk and visitor experience, handling calls and courier operations, ensuring meeting room readiness, and providing office coordination and administrative support to keep day-to-day office operations running smoothly.

Key Responsibilities
- Manage the front desk and welcome visitors, ensuring a professional and positive experience.
- Handle incoming and outgoing calls, and route them to the appropriate person or department.
- Manage courier and mail handling — receiving, dispatching, and tracking.




- Ensure meeting rooms are ready, well-maintained, and available as per schedule.
- Coordinate day-to-day office administration and facility upkeep.
- Maintain administrative records, registers, and documentation.
- Monitor and manage office supplies and stationery inventory.
- Follow up with vendors for timely delivery of services and supplies.
- Support other departments with basic administrative and coordination tasks.
- Maintain a clean, organized, and presentable front office at all times.

Key Result Areas & Performance Indicators

KRA Area

KPI / Measure

Target

Wt.

Visitor & Front Desk Management

Visitor experience quality

Positive feedback, zero complaints

20%

Call & Communication Handling

Call handling accuracy and promptness

Zero missed/misdirected calls

15%

Courier & Mail Management

Timely receipt and dispatch

100% tracked, zero loss

15%

Meeting Room Readiness

Room readiness for scheduled me

📌 Receptionist/Administrator (Civil Lines)
🏢 Urbangaon properties pvt.ltd
📍 Civil Lines