Product Research Operations Associate
Who we are
Brightly, a Siemens company, is a leading provider of cloud-based operations management software to optimize facilities, assets, and workflow. We empower our clients and our people, combining innovative technology with operational insight to transform the places we learn, live, heal, work, and play. We’re both proud and humbled to play a role in the daily operations of so many clients, and we look forward to continually drive innovation, efficiency, and safety throughout the markets we serve.
About the job
We are seeking an organized and detail-oriented UX Research Operations Associate to support the planning, coordination, and execution of user research across the Product Design team. This role is primarily focused on research operations, including participant recruitment through Salesforce, study setup in Lyssna, and maintaining a well-structured research repository in Condens.io. In close partnership with researchers and designers, you will help prepare usability studies, surveys, card sorts,
and other research activities that enable teams to learn from customers more consistently and efficiently.
This is an excellent opportunity for an early-career to mid-level skilled with strong coordination skills and an interest in user research. You will collaborate with research and design teammates to operationalize studies, process incoming findings from the broader team, and support light analysis using AI-enabled tools while applying sound judgment and maintaining quality standards. If you thrive in a collaborative environment and enjoy bringing structure, consistency, and momentum to customer insight work, Brightly is the place for you.
What you’ll be doing
- : Support participant sourcing and recruitment through Salesforce, helping the team identify, track, and manage research participants for usability studies, surveys, card sorts, and related activities.
- : Partner with researchers and designers to set up st
📌 Product Research Operations Associate (Noida)
🏢 Siemens
📍 Noida