Serving Clients: Single Point of Contact (SPOC) for all clients to be handled & performing all day-to-day tasks as mentioned in SLAs (Service Level Agreements) / contracts of these clients.
These tasks include but not limited to planning out campaigns, handling email design & HTML requirements for email campaigns, coordinating the execution of daily campaigns & monitoring the results. Evaluation of business offerings that needed to be promoted & coordinate all request and campaigns with the external and internal teams.
Email Marketing Strategy, Campaign Management & Execution: Assisting the client in
planning out their email marketing activity for the month with idea generation for recent content buckets (like contest) as well as the flow strategy of all emails (when a certain email will go out in relation to others). Managing the campaigns by making sure the creative, content & execution/deployment was taken care of. The deployment of email campaigns will be carried out by operations team with close supervision from you to ensure everything went without any mistakes.




SMS Marketing Strategy and Execution: Assisting the clients in planning out their SMS
marketing activity for the month with idea generation as well as the flow of SMSs (when a
certain SMS will go out in relation to others). Managing the campaigns by making sure the
SMS content & execution/deployment was taken care of. The deployment of SMS campaigns will be carried out by operations team with close supervision from you to ensure everything went without any mistakes.
Developing Marketing Strategy for Multiple Channels: Brainstorm ways to spread the
marketing communications across multiple channels & unifying them with a clear messaging
strategy.
Present Pitches to Clients including Cross-Selling & Up-Selling: Tactically communicating the additional services that KENSCIO offers & attempting to persuade the clients into pursuing those avenues further. For example, if a client is utilizing only email services

📌 Account Manager (Domlur)
🏢 kenscio digital marketing
📍 Domlur