An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

About The Job:
- Experience: 9 12 Years
- We are looking for an experienced ServiceNow AIOps Consultant with robust expertise in ServiceNow ITOM and AIOps capabilities.
- The ideal candidate will be responsible for designing, implementing, and optimizing intelligent monitoring, event correlation, automated remediation, and service health solutions while enabling proactive IT operations and operational excellence.

Essential Job Functions:
- Design, implement, and support ServiceNow AIOps solutions across enterprise environments.




- Configure and manage ServiceNow Event Management capabilities including event ingestion, correlation, alert processing, and noise reduction.
- Implement and support:
- Event Management
- Health Log Analytics (HLA)
- Metric Intelligence (MI)
- Agent Client Collector (Client)
- Machine Learning-based Anomaly Detection
- Design AIOps architecture, service health models, dashboards, monitoring strategies, and data flows.
- Integrate monitoring and observability platforms with ServiceNow using:
- Out-of-the-Box Connectors
- REST APIs
- SNMP Traps
- Custom Integrations
- Configure alert correlation rules, event aggregation logic, noise reduction policies, and service impact models.
- Design and implement ServiceNow Orchestration workflows and automation packs.
- Identify and develop automated remediation use cases for recurring operational incidents.
- Collaborate with Cloud, DevOps, Infrastructure, Monitoring, and ITSM teams to deliver end-to-end AIOps solutions.
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📌 ITOM AIOPS Event Management Functional consultant (Bengaluru)
🏢 VARITE
📍 Bengaluru